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Taxi Licensing

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SmileysPlease contact the Licensing Service if you have any comments, compliments or complaints about your Erewash taxi journey.

Licensing Service, Town Hall, Derby Road, Long Eaton, Derbyshire NG10 1HU.

Tel: 0115 9072244 X3120

Fax: 01159072267

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

What is the Taxi Fare?

The Council's Hackney Carriage Vehicle tariff of fares [PDF 6KB] can be downloaded. If you have any queries regarding any of the Council's fees please contact the licensing  section using the details above.

Taxi and Private Hire Licensing

The whole licensing process is designed for the safety of the public by ensuring that the vehicles we license are safe, reliable and efficient and that the drivers we license are deemed 'fit and proper'.

Driver, Vehicle and Operator licences are issued by Erewash Borough Council. This enables the Council to control and monitor Taxi and Private Hire licensing within the Erewash area, to provide safety for passengers through regular checks on drivers and vehicles, and to respond to any complaints from service users.

 Hackney Carriage/ Private Hire Driver's Licence

We issue a combined licence enabling drivers to drive both types of licensed vehicle. It is our duty to ensure that the licensed drivers are suitable and the application process includes consideration of driving and criminal convictions. For information on applying to be a Taxi driver please refer to  Taxi Licensing - Becoming a Taxi Driver, or see Guidance Booklet - Drivers [PDF 140KB].

Driving tests, criminal record checks, knowledge tests and medical checks are all undertaken for each applicant to ensure that our licensed drivers are of an acceptable standard.

 Hackney Carriage/Private Hire Vehicle Licence

There are two types of vehicle licence, a Hackney Carriage licence and a licence for Private Hire vehicles.

The main difference between the two types of vehicle is that a Hackney Carriage can be flagged down and can wait at designated taxi ranks whereas a Private Hire vehicle must be pre-booked by telephone or personal call.

What is a Hackney Carriage?

  • A Hackney Carriage can stand and wait on an authorised taxi rank
  • It will display a yellow plate to the front and rear of the vehicle
  • It can ply for hire or be hailed by prospective passengers in the controlling district
  • It must be driven by a licensed Hackney Carriage Driver at all times whether or not the vehicle is working
  • Ilkeston and Long Eaton zone Hackney Carriages must have a fare meter and illuminated roof  ''for hire'' sign.

What is a Private Hire vehicle?

  • It must be pre-booked with a licensed Private Hire Operator
  • It will display a white plate on the front and rear of the vehicle
  • It cannot stand on a rank and cannot ply for hire
  • It must not operate independently from a Private Hire Operator
  • A Private Hire vehicle must be driven by a licensed Private Hire driver
  • There are no regulations with regard to fares in Private Hire vehicles but it is advised that the cost of hiring should be agreed prior to the journey commencing.

Both types of vehicle are subject to mechanical testing and all vehicle documents are checked including appropriate insurance prior to the licence being issued.

For further information on how to licence a hackney carriage or private hire vehicle please refer to Taxi Licensing - Licensing a vehicle, or see Guidance Booklet - Vehicles [PDF 135KB].

 Private Hire Operator's Licence

An Application Form [PDF 26KB] for a  Private Hire Operator's licence is required to enable a Private Hire vehicle to be despatched to a customer. Anyone that runs a private hire vehicle must either be attached to a Private Hire Operator or have an Operator's licence themselves.

Any company running only hackney carriage vehicles do not require a Private Hire Operator's licence.

'Operate' has been defined in the act as follows: "Operate" means in the course of business to make provision for the invitation or acceptance of bookings for a private hire vehicle'.

For further information on how to obtain a Private Hire Operator's Licence please see Section 4 in Guidance Booklet - Vehicles [PDF 135KB].

 Changes to Legislation

Changes on private hire and taxi licensing have been introduced by Erewash Borough Council as a result of a change in national legislation by the Government.

Since 28 January 2008 Limousines, airport travel, chauffeur services, novelty vehicles, executive hire, park and ride and other operators must now be licensed by the Council. People hiring vehicles will be safer in the knowledge that businesses are licensed and drivers have been Criminal Records Bureau vetted by the Council.

Vehicle operators not already licensed and working in the above fields must now contact the Council as soon as possible. Businesses and drivers working whilst not properly licensed could face prosecution, with significant fines and costs.

Equal Opportunities Monitoring

Erewash Borough Council is actively committed to treating all customers with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief. We would like to know who our customers are to check that everyone in the Borough is accessing the services they are entitled to and that no-one is is discriminated against unlawfully. Please take a short time to download and complete the Equal Opportunities Monitoring Form. All information will be treated as confidential and all questions are voluntary. This will help us to ensure that our services are fair and accessible to all. Please return the completed form to This email address is being protected from spambots. You need JavaScript enabled to view it.

Further Information

Further information or advice about Hackney Carriage and Private Hire Licensing can be obtained from the Licensing Department:

Licensing Department
Erewash Borough Council
The Civic Centre
Derby Road
Long Eaton
NG10 1HU

Tel: 0115 9071113
Fax: 0115 9071121
Email:This email address is being protected from spambots. You need JavaScript enabled to view it.