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Citizens Advice Bureau

Since 2005 Erewash Borough Council has funded Citizens Advice generalist advice service to enable delivery of free, independent, confidential and impartial advice to everyone on their rights and responsibilities.

You can find your local Citizens Advice Bureau at: Castledine House, Heanor Road, Ilkeston, DE7 8DY.

The Bureau helps people resolve their legal, money and other problems by providing information and advice and by influencing policymakers. Citizens Advice Bureau use evidence of their clients' problems to campaign for improvements in laws and services that affect everyone.

The Bureau aims to:

  • To provide the advice people need for the problems they face

  • To improve the policies and practices that affect people’s lives

  • Consumer Rights

  • Debt

  • Discrimination

  • Education

  • Employment

  • Family and personal

  • Housing

  • Immigration & Nationality

  • Legal Problems

  • Social Security Benefits

  • Utilities.

Our values:

Every Citizens Advice Bureau is an independent registered charity.

Services Provided include:

  • Consumer Rights

  • Debt

  • Discrimination

  • Education

  • Employment

  • Family and personal

  • Housing

  • Immigration & Nationality

  • Legal Problems

  • Social Security Benefits

  • Utilities.

Please call 0808 278 7954 for more help and advice.

CAB provide drop-in and appointment services from its Ilkeston centre , and also offer outreach appointment sessions in most GP surgeries and Children’s Centres across Erewash.

Latest News

Flares make comeback as council turns 50

Flares will be making a comeback this month – as a 1970s fancy dress extravaganza is staged to coincide with the 50th birthday of the borough of Erewash and Erewash Borough Council.The afternoon...

Council chiefs veto Pewit land sell-off

Residents who feared part of a former golf course could be sold to developers have learned from council chiefs that it WON’T – and that ALL the land will be turned into a new nature reserve for the...

Archbishop of Canterbury’s visit

A visit to Erewash by the Archbishop of Canterbury saw the Church of England head surprise passers-by as he prayed with them on Ilkeston Market Place.The Most Revd Justin Welby shunned any fanfare...

Residents thanked for bin deal sign-ups

A NEW subscription service for residents wanting to continue getting their garden waste collected has seen thanks go out from Erewash council to all those who have been signing up. The town hall...

Borough honour for Flying Tigers

A Royal Navy helicopter squadron and a respected former councillor are to be granted Erewash’s highest honour – the Freedom of the Borough. Town hall ceremonies to salute them will be held next...

Town halls to get new opening hours  

New weekday opening hours at Erewash council’s two town halls are being brought in from Monday, 13 May. The reception areas – where the public can raise queries in person with customer services...

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