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Address:

Town Hall
Wharncliffe Road
Ilkeston
Derbyshire
DE7 5RP

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You can access your Council Tax account or benefits claim by registering with "My Erewash"

Telephone: 0115 907 2244

Email: enquiries@erewash.gov.uk

Location

The Town Hall is located at the top of Bath Street within Ilkeston. The entrance is via a ramp on Wharncliffe Road.

There is a bus stop right outside the front door and car parking is available at the rear of the Town Hall.

Parking

Ilkeston Disabled ParkingThe town hall does have its own upper car park, used by staff during the week and a public car park near-by (next to the town's cinema)
Both car parks are at the rear of the Town Hall
Disabled visitors to the Town Hall can gain access by pressing the intercom and talking to our reception staff
The car park type is open air/surface.
 

Parking spaces for Blue Badge holders do not need to be booked in advance.
There are two designated parking bays within the car park.
The nearest designated bay is 20m (22yd) from the main entrance.

The route from the car park to the entrance is accessible to a wheelchair user with assistance.
Assistance may be required because there is a slope.
The car park surface is tarmac.
Car park users do not have to cross a road when using the upper car park
The car park does not have a height restriction barrier.
There is not a designated drop off point.

Outside Access

Ilkeston Town Hall accessThis information is for the entrance located at the front of the building
Access is via a ramp to the main doors
The ramp is 150cm wide (5ft) with hand rails on both sides
The doors are double width
The doors are automated and slide open.

 

Reception Area

Ilkeston receptionThe reception desk is 2m (6ft 6in) from the main entrance.
There is level access to reception from the entrance.
The reception desk is high but has a lowered section.
Lighting levels are bright.
There is not a hearing assistance system.

 

Payments Desk

Payments DeskThe payments desk is 4m (13ft 1in) from the main entrance.
There is level access to reception from the entrance.
The reception desk is high but has a lowered section.
Lighting levels are bright.
There is not a hearing assistance system.

 

Interview Rooms

Interview RoomsBoth Interview rooms are 5m (16ft 5in)from the main entrance.

There is plenty of additional seating and space for a wheel chair.

The interview rooms have two chairs.

 

Computer Suite

Reception ComputersThere are computers 5m (16ft 5in) to the right of the main entrance

These machines are on a desk 70cm (2ft 3in) high

None of the machines have speaker functions.

 

Adapted Toilet

Ilkeston ToiletsThere are adapted toilets within this venue designated for public use.

The nearest toilet is 9m (29ft 6in) from the main entrance.

There are baby changing facilities in the adapted toilet.

 

Additional Information

  • Documents can be requested in different formats, e.g. large print.
  • Registered assistance dogs are welcomed.
  • A member of staff trained in BSL skills is not generally on duty.
  • Access is available to hearing loops.

Erewash Borough Council

Erewash Borough Council, Town Hall, Wharncliffe Road, Ilkeston, Derbyshire, DE7 5RP 0115 907 2244