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Erewash Borough Council has specialist Housing Options Officers whose role is to try and get involved at an early stage to work with those people who are in housing crisis and who may be in fear of losing their home.

What help can be provided?

The officer will work with potentially homeless households and other parties to try and prevent the homelessness. These include:

  • Landlords

  • Housing Associations

  • Mortgage companies

  • Housing benefits staff

  • Debt agencies

  • Other advice agencies

  • Other support agencies

  • Mediation, such as talking to Family, friends and relatives, if this is helpful.

As well as negotiating on your behalf with the above Erewash Borough Council has a number of homeless prevention tools that we can use in order to prevent your homelessness. These include but are not limited to:

What if the Housing Options Officer cannot help?

We will make all efforts to prevent your homelessness. However there will be some cases where we are unsuccessful in stopping your homelessness. In these cases you will be treated as potentially homeless. If you think you may be at risk of homelessness it is very important that you do not delay seeking advice. Whilst it is never too late to seek assistance the earlier you contact us the more chance we will have of being able to prevent your homelessness.

What do I do next?

Telephone as soon as possible on 0115 907 2244 ext 3590 or email homelessness@erewash.gov.uk.

Erewash Borough Council

Erewash Borough Council, Town Hall, Wharncliffe Road, Ilkeston, Derbyshire, DE7 5RP 0115 907 2244