Monitoring people by equality group, ie, by age, disability, gender, race, religion or belief, or sexual orientation helps to identify inequalities. It enables us to take action to reduce and eliminate differences in uptake of services, representation in forums and consultation groups and outcomes experienced by different groups of customers, potential customers and employees.
Without equality monitoring we do not know who our customers are and who is not using or able to access our services. With this information we can plan improvements that will narrow the gap for our diverse customers in terms of the quality of service being delivered and the employment opportunities being made available.
It can be difficult to prove that equalities duties have been met if monitoring data is not available and the results provide us with a way to identify the current situation and measure progress.
Equality monitoring is needed to:
- highlight inequalities;
- investigate the causes of inequality;
- take action to reduce and remove inequalities
Why fill out equality monitoring forms?
Stonewall have produced a plain- English guide on why you should fill in those boxes at the end of forms What's it got to do with you? [PDF 476KB] It explains why a range of data – such as age, gender, sexual orientation and belief – may now be requested by employers and service providers, and what the benefit is. With many organisations responding to new measures in the Equality Act, ‘What’s it got to do with you?’ makes the case for monitoring across all equality strands.