Contact Housing Benefits

Covid-19 latest

The easiest way to contact us about Housing Benefit and/or Council Tax Support is by using your My Erewash account

Erewash Borough Council has confirmed that its town hall receptions in Ilkeston and Long Eaton Town Halls will be closed to the public.

The move is aimed at helping to protect the safety and wellbeing of visitors and staff under the new national lockdown restrictions now in place across England.

Members of the public who wish to make enquiries about benefits advice, homelessness support, licensing, planning or other services should call the council’s contact centre on 0115 907 2244.

Wherever possible please try to use your MyErewash account to stay in touch as we are currently experiencing a high number of calls.

Contact Us

Alternatively, you can contact the Housing Benefit team by:

  • email: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Telephone: 0115 907 1010.
    Monday to Thursday 8.30am to 5:00 pm and Friday 8:30 to 4:30pm.

If you would like to telephone our contact centre you may do so on 0115 907 2244. Please note that your calls may be recorded for training and monitoring purposes.

Town Hall Addresses:

Ilkeston Town Hall
Town Hall
Wharncliffe Road
Ilkeston
Derbyshire
DE7 5RP

Long Eaton Town Hall
Town Hall
Derby Road
Long Eaton
Derbyshire
NG10 1HU