Changes in your situation can affect how much benefit that you are entitled to or how much council tax you must pay. If you don't tell us about any changes, we might not pay you enough benefit, or we might pay you too much and you may have to pay it back.
What you need to tell us
- changes to income, wages or savings
- starting or leaving work
- changes in working hours
- moving home
- someone else moves into or out of your home
- birth of a child
- your children leaving school or starting work
- If some one starts to receive Carers Allowance for looking after you
- anything else that you think might affect your claim
Some changes may mean we need to end your housing benefit claim and you will need to claim Universal Credit instead.
If you are receiving Universal Credit and have a change in your income that may affect the amount you receive please contact Universal Credit via your journal to advise them of the change. If your payment is subsequently changed then Universal Credit will advise us of the change. You can report the change directly to us but we will not be able to reassess your claim until we receive the new award from Universal Credit.
Reporting a change to us
You need to report a change to us through your online benefit account. The following forms require you to sign-in or if you don't have an account, you will have the option to create an account first.You will be able to upload evidence whilst completing the forms.
Annual Pension or Benefit change
Bank account change (if we make payments directly to your account)
Go Paperless Opt In or Opt Out
Update your Contact details only
Upload evidence of Self-Employed Income
Upload evidence of Universal Credit
Changes to Universal Credit
If you need to make a change to your Universal Credit claim you will need to inform the Department for Work and Pensions straight away.
Universal Credit Change of Circumstances
Cancelling a claim
If you no longer need to claim benefit, please let us know.