How to contact us
If you are homeless or threatened with homelessness and have a new enquiry you can self refer in to the service by filling out the Housing Assistance Referral Form.
Housing Assistance Referral Portal
If you are already working with the team or you have a general enquiry and are not at risk of homelessness you can email our team or complete the online contact form below:
Email: Homelessness@erewash.gov.uk
For out-of-hours emergency homeless assistance please phone Call P3 on 0808 1692 333 or email our emergency service.
Email: Outofhourshousing-derbys@p3charity.org
Councils can let us know that they have made a (s.208) placement into the Erewash area. This email address is only intended for use by councils only:
Rough Sleeping
We work with a variety of partners to support rough sleepers.
The Duty to Refer
The duty to refer requires public authorities in England to notify a local housing authority, such as Erewash Borough Council, of service users they think may be homeless or at risk of becoming homeless within 56 days.
If you are under a duty to refer or are an organisation working to provide support to someone who is at risk of homelessness within 56 days please complete the duty to refer form using the 'Housing Assistance Referral Portal' link on this page so that we can provide the appropriate support to the household. Please ensure that you have the client’s permission before making a referral.
Advice from other agencies
If you are worried about becoming homeless Shelter (0808 800 4444) and Direct Help and Advice (01332 287 850) can offer advice.