You will need to enter the account reference number from your Council Tax bill in the 'Reference Number' box on the payments page (this is a ten digit number beginning with '2').
Online payments are quick and easy to use, letting you make a payment anytime of the day or night, from anywhere with internet access.
How to Make a Payment
Please make sure you have all the relevant account numbers, invoices and any other documents to hand as we may need this information to process your payment. You must have a valid credit or debit card order to make a payment.
You can use this system to pay any of the following bills:
- Council Tax
- Business Rates
- Housing Benefits Overpayments
- Planning Fees
- Accounts Receivable (Invoices)
- And many others
Payment Security
We use Access PaySuite's online payment management solutions which are independently and rigorously security assessed, and Access PaySuite is certified as a Payment Card Industry Data Security Standard (PCI DSS) Level 1 payment processor, as required by Visa and MasterCard.
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Payment Options
Council Tax
Business Rates (Non-Domestic Rates)
You will need the account reference number from your Business Rates bill in the 'Reference Number' box on the payments page (this is a ten digit number beginning with '9').
Other Payments
This option should only be chosen where you are making a payment for a service where a bill or invoice has not been issued; for example, where you are making a payment as part of an application for a licence or a car-park season ticket. You will need to select which service and which specific item within that service you are paying for
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Note: When making a payment online, please be aware that it can take up to three working days for your payment to reach us.
Alternatively, you can make a payment by debit or credit card over the telephone on our Card Payment Line on 0115 907 2222. The automated service may ask you for a "seven digit account number" if you are paying a sundry invoice/debt but this will be the invoice number.