How to Pay your Council Tax

Setting up a Direct Debit and other ways to pay.

Your Council Tax bill is issued at the start of each financial year and instalments are set over 10 months to finish before the end of the financial year which runs 1st April to 31st March each year.  

You can pay your council tax in full if you prefer or you can arrange for instalments to suit when you receive your income.  As well as monthly instalments, you can apply to have instalments that are weekly, fortnightly or half yearly.  

Please use the form below if you want to amend your instalments 

Amend your Instalments

Direct Debit

Direct Debit is a simple, safe and convenient way to pay your Council Tax bill, with almost 70% of Council Tax payers now opting to pay by this method.  

Paying by Direct Debit will give you peace of mind as you are protected by the Direct Debit Guarantee. It is very easy to set-up and means you will always be sure to pay the correct amount at the correct time. You also have the choice of three payment dates of the 1st, 15th or 25th of the month to cater for your personal financial situation.

Once your Direct Debit is set up this will be continued through to each financial year, unless you cancel the Direct Debit and the dates that the payments will be taken from your bank account will be detailed on you Council tax Bill.

To set up or amend a Direct Debit visit your My Erewash account:

If you’re the bank account holder and have authority to complete instructions without another account holder and the bill you want to pay is in your name, you can complete our online form.

Direct Debit Instruction 

Once your Direct Debit has been set up, you will receive a Council Tax bill with your full instalment plan at least 14 days before your first payment is due.

You don't have to complete a new form every year but if you want to change your payment date you can complete the our online form.

Change your Direct Debit Payment Date

The Direct Debit Guarantee covers all payments.

Direct Debit Guarantee

Paypoint

If you prefer to pay Council Tax in person or in cash/debit card you can do this 24/7 at any outlet that is displaying the Paypoint Logo.

You will need to present your Council Tax bill as this holds a unique barcode and will ensure payment can be taken and reaches your account promptly.

Payment made via Paypoint or the Post Office can take up to 2 working days to reach your council tax account and so please make sure that you allow time to meet the due instalment date.

Post Office Branch Finder

Find Your local PayPoint store

Online

You can make a payment on line 24/7 all you need is, your Council Tax account number and your debit or credit card to hand.

Erewash Borough Council Payments

By Telephone

You can pay by phone on our automated Card Payment Line 0115 9072222. This service is available 24 hours a day, 365 days a year.

You’ll need the reference number printed on your Council Tax bill or invoice, along with your debit or credit card details. We accept most major cards.

Once your payment is made and approved by your card company, we will process it within three working days.

By Cash

You can pay with cash or cheque at a post office or any shop with a PayPoint sign. 

Post Office Branch Finder

Find Your local PayPoint store

You’ll need your Council Tax bill to make these payments. The bill has your account number and a unique bar code for your account.

Enforcement Agents (Bailiffs)

If your account has been passed to the Enforcement Agents, you will need to make payments directly to the Enforcement Agent company.  You can do this online by visiting the appropriate website.

The contact details for the Enforcement Agents are:

  • Marston Recovery  Call 0333 320 1822. 24-hour automated payment line 0333 320 1100.

    Marston Recovery

  • Penham Excel Ltd  Call 033 000 20705.  24-hour automated payment line 0844 30402700

    Penham Excel Ltd

  • Empira Ltd Call 01925 984020.  24-hour automated payment line 01925 984108

    Empira Ltd

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