Preventing Homelessness

Steps for tenants and landlords to take to minimise avoidable homelessness

Step One

Talk to your landlord or letting agent about your financial position and see if they will accept a reduced rent.

Note: The Government have extended the time for evictions and may provide further protections after June. Rent still needs to be paid and arrears made up but your landlord may be able to help.

Landlords that want support and have questions can approach Call B4 You Serve hosted by Derby City Council to support landlords with queries. Email This email address is being protected from spambots. You need JavaScript enabled to view it. or call 01332 640962.

Revised note: Government had previously extended protection from eviction where a landlord wanted to give notice to end a tenancy. There is guidance available for landlords and tenants in the private and social rented sectors to explain the possession action process in the county courts in England and Wales.

Step Two

If you are concerned about your financial position and think that this could put your tenancy at risk then please seek advice from the following organisations.

Citizens Advice line, Derbyshire Districts: Call 0300 456 8390. Amber Valley, Derbyshire Dales and Erewash.

Derbyshire Welfare Rights This email address is being protected from spambots. You need JavaScript enabled to view it., 01629 531535 from 11am to 4pm on Monday, Tuesday, Thursday and Friday

The Money Advisory Service website

Step Three

If you really think that your tenancy is at risk then please contact Derbyshire Law Centre who offer free housing advice for Derbyshire residents and employ a tenancy support officer.

Derbyshire Law Centre are available to take calls Monday to Friday from 9.30am to 4.30pm on:
Telephone: 01246 550674
Freephone: 0800 707 6990
SMS/Text: 07781482826
Text Box: 018001 01246 550674
Alternatively you can email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Step Four

If you think you will become homeless in the next 56 days and have looked at other options in stage 1 to 3 and your tenancy is still at risk then please contact the council. Please do not leave this until the last minute. The more time the officers have the more options the council will have to help you. Email This email address is being protected from spambots. You need JavaScript enabled to view it. or call 0115 907 2244.