Community Trigger

Responding to, and tackling, anti-social behaviour continues to be a key priority for all community safety partners in Derbyshire. We work together to bring to justice those causing anti-social behaviour and provide support for people affected by it.

We continually strive to provide a high level of service, but recognise that there are occasions when we don’t get it right first time. This is where the Community Trigger comes in.

What is the Community Trigger?

The Community Trigger gives those affected by anti-social behaviour, the right to request an Anti-Social Behaviour Case Review of the response to their reports of anti-social behaviour. The Community Trigger should only be used if you think your concerns have not been dealt with, or acted upon, by agencies.

Concerns about individual officers, or services, should continue to be directed to the relevant organisation’s complaints procedure and/or the Ombudsman or the Independent Police Complaints Commission.

When can I use the Community Trigger?

You can use the Community Trigger if:-

  • You have reported three or more related incidents of anti-social behaviour, within the last six months or
  • Five separate individuals have reported related incidents of anti-social behaviour, within the last six months


You can apply for the Community Trigger on behalf of someone else, but you must provide their written consent, alongside the application form.

A detailed explanation of the threshold for the Community Trigger is contained within the Guidance Notes for the Community Trigger Application Form (see below).

How do I use the Community Trigger?

In order to use the Community Trigger to request an Anti-Social Behaviour Case Review, you must submit a completed application form.

You can find both the Community Trigger Application Form and The Guidance Notes in the related links section at the bottom of this page.

If you require a hardcopy of the Community Trigger Application Form or any further assistance with completing the Community Trigger Application Form, please contact Katherine Thornhill, Community Safety Officer on 0115 907 2274 or 0115 907 2244.

What happens when I submit a Community Trigger Application Form?

When a completed Community Trigger Application Form is received, we will acknowledge receipt of your request for an Anti-Social Behaviour Case Review, within five working days.

We will review the information you have provided, to determine whether your case meets the Community Trigger threshold. If it does, an Anti-Social Behaviour Case Review will take place. This will involve agencies sharing information, such as the police, housing, environmental health, social care and health providers, depending on the nature of the case. The Anti-Social Behaviour Case Review will discuss the issues you raise, consider what action has already been taken and consider recommendations for additional action to resolve the problem.

We will inform you of the outcome and recommendations of the Anti-Social Behaviour Case Review.

If you are not satisfied with the outcome of the Community Trigger, you can lodge an appeal with the Office of the Police and Crime Commissioner for Derbyshire, within 28 days of being notified of the outcome of your Community Trigger application. 

We welcome the opportunity to review cases of anti-social behaviour, but Community Trigger applications may be rejected if they are thought to be prejudicial, discriminatory, malicious, unreasonable or vexatious.


Community Trigger Information


The Anti-Social Behaviour, Crime & Policing Act 2014 introduced the Community Trigger for those affected by anti-social behaviour who don’t feel as though their concerns have been dealt with or acted upon by agencies.

The legislation requires partnerships to publish the ASB case review statistics as part of Community Triggers.

From 1 September 2015 to 30 September 2020:


  • Applications received = 7
  • Number of times the threshold has not been met = 2
  • Number of case reviews carried out = 4
  • Number of case reviews carried out that resulted in recommendation being made = 3

The next update will be at the end of March 2021.