What is Universal Credit?
Universal Credit is replacing several benefits for people who are on a low income and who are not working. Certain benefit claimants will need to claim Universal Credit via the local Job Centre.
The following benefits are due to be replaced by Universal Credit and will be included with in any award:
Income Related Jobseeker’s Allowance
Income Related Employment Support Allowance
Working Tax Credit
Child Tax Credit.
Universal Credit will be administered by the Department for Work and Pensions and paid on a monthly basis. Information on eligibility and how to make a claim can be found on the gov.uk website. You can check whether you would qualify by using this calculator
You will need the following when making an online application:
National Insurance number
Details of any capital held in any bank, building society or Post Office accounts
Your tenancy agreement (where applicable)
Details of any other income
Details of other benefits you may receive
Details of your household make up maybe required. (e.g. partners income )
Your email address and telephone number.
Please be aware any delay in applying to the Department of Work and Pensions for Universal Credit can only be backdate in exceptional circumstances.
Who can apply?
Post codes served by the Ilkeston and Long Eaton Job Centres within Erewash offer a Full Digital Universal Credit Service. All new applications should be for Universal Credit instead of Housing Benefit unless they fall into one of the exempt categories:
- tenants in exempt supported or temporary accommodation,
- those with 3 or more children
- those of State Pension Credit age
If you are liable to pay rent and Council Tax at your address the housing costs (which would previously be Housing Benefit) will be included in your Universal Credit award and paid monthly. In certain circumstances if you are unable to manage your finances you can request payment of the Housing Element to be made directly to your landlord.
Council Tax Support should be claimed from the local authority. If you do not make a claim for Council Tax Support you will then be liable to meet the full Council Tax charge.
Universal Credit Full Service is digital - which means everything has to be done online. Our Benefit staff can assist customers with their application for Universal Credit using their own devices or the computers in the receptions areas. Alternatively customers who are able to make an application without assistance are able to do so using the computers in the reception area. Libraries also have computers which can be used by customers.
Personal budgeting support is available. Appointments are available at Ilkeston Town Hall on alternate Fridays and Long Eaton Town Hall every Tuesday and alternate Fridays. Please email email@example.com to arrange an appointment. Alternatively complete the Appointment Request form.