Following the recent coronavirus outbreak a number of our services have been affected.

We’re still working to deliver essential services for our residents, but we’ve temporary closed some services to ensure the safety of our residents and employees in line with government guidelines. We appreciate that this is a difficult and challenging time and we would like to thank you for your continued support and understanding.

Bin Collections:

Brown bins will be emptied alongside recyclable waste in the Long Eaton and south area week beginning 11 May and then in Ilkeston and north of the borough week starting 18 May, with repeat collections from 25 May and 1 June. More information, including tips for residents ahead of the collections, can be found on our latest news page.

Residents are being urged to back the nationwide effort that encourages people to reduce waste in these challenging times when resources are stretched to the limit.In Erewash, the borough council is focusing its efforts on household waste and recycling collections – but has appealed to residents for their help in these unprecedented times by adapting to the changed circumstances that everyone is experiencing. More information can be found on our latest news page.

Disposal of COVID 19 Related Waste:
If someone in your household has symptoms of coronavirus (COVID 19) you can securely store personal waste such as used tissues and disposable cleaning cloths in disposable rubbish bags such as peddle bin or kitchen bin liners, black bags. These bags should be placed into another bag, tied securely and kept separate from other waste for at least 72 hours before being put into your black bin.
Other household waste can be disposed of as normal.

Trade waste collections are taking place as usual. If you are trade customer an would like to suspend your collection until further notice please email sue.luker@erewash.gov.uk and cc shelley.smith@erewash.gov.uk and beverley.riley@erewash.gov.uk in.

Ilkeston Household Waste Recycling Centre

Household waste recycling centres will reopen to the public on 18 May 2020. The safety of site staff, residents and the wider community is Derbyshire County Council's number one priority and new measures are being introduced at all of its sites sites so that users and staff can stick to social distancing rules to help prevent the spread of coronavirus and to help us manage traffic.

Please avoid our recycling centres unless your journey is essential because you can’t continue to store waste safely at home without it causing injury or harm. No other reason for the journey would be considered a legitimate purpose. More information can be found on the Derbyshire County Council website.

Town Halls:

Town hall receptions in Ilkeston and Long Eaton re-opened to the public on Monday 18 May. The two reception areas will be open between 10am and 3pm Monday to Friday and a queuing system will be in place to ensure social distancing guidelines are followed. The computers and public toilets will not be in use.

Although cash can be taken at the receptions, the council is asking the public to make any payments by card as an added safety measure. If members of the public wish to make enquiries about benefits advice, homelessness support, licensing, planning or other services they should call to book an ppointment in advance.

The council is appealing to residents to register for a My Erewash account and use its online services, which remains the safest and most efficient option – with only those who have no online access needing to visit Ilkeston or Long Eaton town hall.

Play areas and parks:

Erewash Borough Council will be re-opening a number of its outdoor facilities this Bank Holiday weekend in line with Government guidelines on coronavirus.

From Saturday 23 May onwards the following facilities will be open.

• The public toilets at West Park in Long Eaton and Trent Lock, Sawley.
• The tennis Courts at West Park, Long Eaton and Rutland Sports Park, Ilkeston.
• Multi-user game areas (Enclosed courts used for ball games).
• Skateparks.
• Fixed table tennis tables.
• Bowling Greens.
• Croquet at West Park, Long Eaton.

People can now stay outdoors for longer but must keep two metres apart from anyone they don’t live with. Children’s play areas (areas including equipment such as swings and slides), outdoor gyms and the splash pad at West Park will remain closed until Government guidance changes.

Only season ticket holders of bowling clubs will be able to use the greens. Tickets can be bought from the town halls between 10am and 3pm, with payment by card. Club houses will remain closed.

Bus survey for key workers

Bus companies in Derbyshire are now operating revised timetables because of the coronavirus.
Derbyshire County Council has opened a survey to find out how key workers, such as NHS staff, who rely on the buses are finding the new services. 

Business Support

The roll-out of the support grants to help businesses in Erewash continues with just over £16.5m in total now paid to 1,400 ratepayers in the borough hit by the financial impact of the coronavirus.

Work continues to raise awareness of the grants with those businesses in the borough who do not have a direct debit account. For these businesses, grants will be paid more quickly if they complete the online form. Read more on our latest news page.

Domestic Abuse/Crisis Support

We recognise that this is a very stressful time and that you may have concerns about your safety, or the safety of someone else.

A list of resources to help you keep yourself and others safe is available on the Derbyshire County Council website.

Careers Service 

National Careers Service centres are currently closed for face-to-face appointments, but are still offering impartial information, advice and guidance in other ways. This support will be by telephone, Skype, text or email.

Please get in touch with your local Careers Coach: Erewash/South Derbyshire, including Ilkeston, Long Eaton, Heanor and Swadlincote, contact Chris Ellerington by phone: 07986 804096.

Community Response Unit

Derbyshire County Council is co-ordinating a massive community response across the county to make sure vulnerable residents are supported through the coronavirus outbreak.
There's information here for those who need help, people who want to volunteer and our partner organisations who are going to co-ordinate help in their local area.

The Community Response Unit is a place where you can:

  • Register to volunteer. You can register to volunteer online and help people in your local community who don't have anyone else to call on.
  • Ask for help. If you need help and have no friends or family you can call on, you can register to get help online.
  • Partner volunteer organisation are also needed to help supply goods or services.

More information can be found on the Derbyshire County Council website where you will also find information about looking after your emotional health and wellbeing during the Coronavirus.

Council Tax:

More than 1,000 residents have now taken up Erewash Borough Council’s offer of support with their Council Tax payments due to the challenges being faced during the coronavirus lockdown.

The council has given residents the chance to delay the start of their payments until June and has also offered flexible payment plans to help people in these difficult times.

The help includes the option to apply to pay weekly, fortnightly or half-yearly. Instalments can also be made over 12 months rather than the normal 10.

If you would like to delay your council tax payments until June, fill in a Council Tax - Delay Recovery Request form using your My Erewash account.

Community Safety support services

Support services are continuing to provide advice and help to those that need it. Specific information on available support can be found by visiting the Community Safety page and includes:

  •  Breaches of social distancing
  • Anti-social behaviour
  • Domestic abuse
  • Mental health
  • Online Safety
  • Sexual abuse and violence

The team are available to offer advice and are available by:
Email: communitysafety@erewash.gov.uk
Call 0115 907 2244.

Planning:

Following the decision to extend the public consultation on the proposals to develop housing at several sites in Erewash, the Borough Council would like to confirm its commitment to honour the 12-week consultation period.

The government restricted movement and advised the public to stay at home in an announcement on 23 March, so the council has stopped the clock on the core strategy consultation from that point and will restart it when restrictions are eased.

This move means the council can honour its commitment to a three-month consultation period which was confirmed at its launch earlier this year and will allow as many people as possible to take part and register their views on the core strategy.

The decision to stop the clock has been taken because, while those with online and email facilities can still read about the proposals and share their views online, other members of the public are currently unable to read the documents or pick up forms due to the closure of Ilkeston and Long Eaton town hall receptions and libraries.

The council would like to thank you for your patience and understanding at this time.

More information can be found on the local plan page.

Toilets:

These public toilets have been closed:

• Long Eaton train station
• Trent Lock - open 23 May
• Town Hall grounds, Long Eaton
• Gallows Inn, Ilkeston
• Station Road, Ilkeston
• Victoria Avenue, Borrowash
• Blind Lane, Breaston
• Victoria Road, Draycott
• West Park, Long Eaton - open 23 May 
• Longmoor Lane, Sandiacre

 These  toilets will be open at 8am and close at 3pm seven days a week until further notice:

• Market Place, Ilkeston
• Orchard Street, Long Eaton

All disabled toilets will be accessible by radar keys (for public and staff use).

Erewash in Bloom:

Due to the challenging times we are all currently facing, and to keep safe, the council has taken the decision to cancel this year’s Erewash in Bloom, the flagship project of Erewash Borough Council’s Pride in Erewash campaign.

The 2020 contest was due be launched with special ‘Bloom’ stalls in Long Eaton High Street on Wednesday 22 April and Thursday 23 April in Bath Street Ilkeston.

Fires:

The council is asking people not to light wood-burning stoves or bonfires during the coronavirus outbreak because poor air quality could worsen breathing difficulties. With people having to stay at home there is an increase in people lighting wood-burning stoves and garden bonfires. The increased smoke particles from things like chimneys and wood-burning stoves impact directly on lung health and cardiac health – two of the most at-risk groups for Covid-19.
Please consider the health of local residents with respiratory problems and not light fires if this can be at all avoided.
If you do need to use a wood-burning stove please follow the guidelines for Defra which will improve efficiency and reduce smoke and carbon monoxide emissions.

Markets:

Market tolls have been suspended. It is the decision of the stall holder as to whether they trade. 

Erewash Museum:

Erewash Museum is closed to the public and all scheduled events at the museum until the end of May have been cancelled. 

Car parks:

Erewash Borough Council has suspended all parking charges in its car parks.

Parking is now free for everyone. Parking charges have been suspended at all of the council’s car parks including Long Eaton Train Station.

A list of all of the council’s car parks can be seen on the car parks page.

Homelessness:

The Housing Options Team will now be working remotely until further notice. If you are homeless or threatened with homelessness and have a new enquiry you can self refer in to the service by filling out the Housing Assistance Referral Form. If you are already working with the team or you have a general enquiry and are not at risk of homelessness you can email homelessness@erewash.gov.uk

For out-of-hours emergency homeless assistance please phone 01629 533 190. 

Funerals:

Broxtowe and Erewash Borough Councils are urging residents not to attend any funerals at Bramcote Crematorium, unless they are immediate family members.

Bereavements are a very difficult time for families and friends but sadly, in the challenging times we are currently in with the COVID-19 pandemic, we must follow the Government’s measures and limit the number of people attending funerals to an absolute maximum of 10 people, who should be immediate family only. If you are not one of those 10, please do not come to the Crematorium and please do not use any of the facilities at the Crematorium. Please note that the Book of Remembrance room is now closed and locked until further notice.

This is for everyone’s safety to help stop the spread of the virus to ensure we all keep as healthy as possible. These measures will constantly be reviewed but for now this is something that we must be enforced.

If people do not comply with this, it may be necessary to cease having people attend funeral services and that it not something which the Council wishes to do at what is a distressing time for families who are grieving. We also reserve the right to seek Police assistance in cases where our advice is ignored.

Events:

The following council run events have been cancelled due to coronavirus:d.

  • All health walks, including Dementia Friendly walks, have been cancelled.
  • All health referral sessions are cancelled until further notice.
  • The Little Eaton referendum has been postponed. 
  • Balanceability courses that were due to take place on the 16th and 17th of April at Big Kirk Hallam Community Centre have been postponed. This course will be rearranged for a later date including the further five courses that have been planned.  

Find out which Derbyshire County council services have been affected.

Money problems 

Residents who are worried about money matters and struggling to pay bills or claim benefits are being urged to seek help and contact Derbyshire County Council's welfare rights team.

The team is on hand either via the helpline or email to answer a raft of queries, give people support and advice and even organise emergency payments in cases of hardship.

To contact the welfare rights team email welfare.benefits@derbyshire.gov.uk or phone 01629 531535 from 11am to 4pm on Monday, Tuesday, Thursday and Friday.

Statement from the Chief Executive:

This is a very challenging time for everyone and I want to reassure the public that while health, safety and well-being is our top priority, we are doing everything we can to deliver vital services to the communities we serve.

As you know things are changing by the day and each government announcement may result in changes and disruption, however we will keep you informed of any necessary changes.

The council remains open and is working hard to maintain essential services for our residents and businesses and in particular, the most vulnerable members of our community.

Thank you for your understanding and support at this time.

Jeremy Jaroszek
Chief Executive
Erewash Borough Council

Erewash Borough Council

Erewash Borough Council, Town Hall, Wharncliffe Road, Ilkeston, Derbyshire, DE7 5RP
0115 907 2244
   
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